Omnichannel software

automatic call distributor

Principal services

Nowadays successful businesses count with an internal software optimized through an omnichannel software to reach business goals. Is important that your contact center count with an omnichannel support to be able to assist all your customers and allow your business to:

  1. Connect with your customers in the way they prefer.
  2. Manage contact means such as: email, live chat, SMS, social media, etc.
  3. Provide your advisors with context: both real time and historical to offer unique experiences to your customers.